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Use status checks as a fallback when you cannot rely on webhooks (temporary outages, firewalls, or delayed deliveries).

Endpoint

Auth: Use the Bearer token for the product you are querying (Payouts, Collections, or Remittance).

Request body

Provide one of the following fields:
  • transaction_reference
  • payment_uuid
  • request_uuid

Example (by transaction reference)

Example (by payment UUID)


Example response (processing)


Best practices

  • Poll only when necessary; prefer webhooks.
  • Use backoff (5s -> 10s -> 30s -> 60s) and stop after a sensible max window.
  • Cache last known status to reduce repeated queries.